Store Policies

PRIVACY POLICY
Guildworks (Guildworks deXgnHYVE llc and Guildworks iAbraham Inc) are committed to protecting your privacy. This Statement of Privacy applies to Guildworks deXgnHYVE Web site and governs data collection and usage at all Guildworks deXgnHYVE and Guildworks iAbraham sites and services; it does not apply to other online or offline sites, products or services. Please read the Statement of Privacy. Guildworks deXgnHYVE is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
COLLECTION OF PERSONAL INFORMATION
As an e-commerce Web site, Guildworks deXgnHYVE collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Guildworks deXgnHYVE is used solely for the purpose of billing and shipping your online purchases. Guildworks deXgnHYVE does not collect any information about your computer hardware and software. Guildworks deXgnHYVE encourages you to review the privacy statements of Web sites you choose to link to from Guildworks deXgnHYVE so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the Guildworks deXgnHYVE Web site. The nature of combined, open-source and/or proprietary technologies however may sometimes include data collections tools the end-user as well as purveyor (e.g. Guildworks deXgnHYVE) is unaware exists or is an embedded as part of necessary third-party technology processing tools. To the best of our knowledge this is not the case in our site.
USES OF PERSONAL INFORMATION
Guildworks deXgnHYVE and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that Guildworks may also use personal information to inform you of other products or services available from Guildworks deXgnHYVE, Guildworks iAbraham and their affiliates. Guildworks deXgnHYVE does not sell, rent or lease its customer lists to third parties. Guildworks deXgnHYVE may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Guildworks deXgnHYVE or the site; (b) protect and defend the rights or property of Guildworks deXgnHYVE, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Guildworks deXgnHYVE or the public.
CONTROL PERSONAL INFORMATION
Guildworks deXgnHYVE offers its customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing info@guildworksdexgnhyve.com. Please be sure to provide complete account information so we can identify you in our records.You may also stop delivery of future promotional e-mail from Guildworks deXgnHYVE by responding directly to our email with a request to remove you from the mailing list. Please send a reply email with UNSUBSCRIBE in the subject line.
SECURITY OF PERSONAL INFORMATION
Guildworks deXgnHYVE is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Personal information you provide is stored on computer systems with limited access located in controlled facilities. We use a secure payment gateway to ensure your information is protected.
CHANGES TO THIS STATEMENT
Logos Guildworks Ministries will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Logos Guildworks Ministries will use your personal information, Logos Guildworks Ministries will prominently post such changes prior to implementing the change. Logos Guildworks Ministries encourages you to periodically review this Statement to be informed of how Logos Guildworks Ministries is protecting your information.
SHIPPING | DELIVERY POLICIES 
Shipping via UPS or FedEx. Standard options available at checkout. If you need a delivery option you don't see at checkout, please contact us at 718 877 1048 11am to 5pm PDT and confirm special shipping and/or delivery instructions on your order. A $4 handling charge is added to all orders. Guildworks deXgnHYVE recommends you track your orders for purchases over $100. Guildworks deXgnHYVE and Guildworks iAbraham reserves the right to use other shippers such as USPS to fulfill orders outside certain parameters.


REFUNDS AND EXCHANGE POLICIES
Artwork is custom made to order. Refunds are issued less a 20% restocking fee only if the artwork has not yet been printed or fabricated. Artwork cannot be exchanged; All sales are final. Customer is responsible for ALL shipping costs.

If you received an incorrect or damaged item due to manufacturer defect, please call 718.877.1048 or email sales@guildworksdexgnhyve.com for assistance. Guildworks must be advised within a max allowable time of 48 hours from receipt of the item, and you must document damage to the purchased item as delivered, by medium-to-high quality (140-300ppi/dpi) camera/phone visually depicting and documenting the damaged item you received. This will be required for insurance claim purposes and to authenticate your purchase.